Pocket Stock Monitor Crackling
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It was slated as one of Apple's most revolutionary smartphones, but several people who have bought the new iPhone 8 have reported a 'crackling' sound from the earpiece during calls.
While Apple is aware of the issue, it has not said what is causing the crackling.
In a statement, a company spokesperson said that Apple is 'working on a fix' which will be included in an upcoming software release.
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It was slated as one of Apple's most revolutionary smartphones, but several people who have bought the new iPhone 8 (pictured left) and iPhone 8 Plus (pictured right) have reported a 'crackling' sound from the earpiece during calls
IPHONE 8 SPECS
- 4.7 and 5.5-inch displays for the iPhone 8 and iPhone 8 Plus, respectively
- Glass on both sides, including a new retina HD screen
- Available in silver, space gray, and the new rumored gold color
- Made from aluminium and steel reinforced glass
- New A11 Bionic 64-bit chip with two high performance cores that are 25 percent faster than the A10 chip in the iPhone 7
- Four high-efficiency cores (as opposed to two in the iPhone 7), which are also 70 percent faster
- The GPU - which is used for machine learning tasks - is also 30 percent faster
Free Stock Monitor
Several people have reported that they are experiencing the issue on various forums, including Reddit and MacRumours.
The MacRumours thread was started by a user called Vask, who wrote: 'Is anyone else experiencing a crackling static noise from the earpiece during FaceTime or cellular calls?
'Strange thing is this noise happens randomly, roughly 1 in 3 calls. This is happening on iPhone 8 plus.'
The thread has since has dozens of replies for users experience the same issue.
But in a statement, Apple said that the issue only affects a 'small number' of cases.
Pocket Stock Monitor Crackling In Ear
An Apple spokesperson said: 'We are aware of the issue which is affecting customers in a small number of cases.
'Our team is at work on a fix, which will be included in an upcoming software release.'
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The crackling sound appears to occur during phone and FaceTime calls, but does not persist when the call is put onto loudspeaker.
This suggests that it is likely to be an issue with the software, rather than the hardware.
A video has been posted on YouTube by an account called PhotoAdventures1, showing the crackling in action.
The crackling sound appear to occur during phone and FaceTime calls, but does not persist when the call is put onto loudspeaker. This suggest that it is likely to be an issue with the software, rather than the hardware
The sound is intermittent, and while it doesn't disrupt the call entirely, it is certainly distracting.
It is unclear when Apple plans to issue the fix.
This isn't the only issue Apple has experienced since launching its latest devices and software earlier this month.
Yesterday, Apple was forced to issue an update to iOS 11 after users complained of bugs from fast-draining batteries, and app crashes to random shutdowns.